四步把握G类书信语气（下）

3）道歉信

这类信件的语气要视收信人是谁而定，但我国有句老话说得好“礼多人不怪”，至始至终*持一个歉意的态度是这类信件要注意的细节：

Your neighbors have recently written to you to complain about the noises from your flat/ house.

Write a letter to your neighbor. In your letter

1. explain the reasons for the noise

2. apologize

3. describe what action you will take

对方是熟识的邻居，即便如此，来自于写信人公寓的噪声对其干扰仍然是不可原谅的，对于对方的抱怨信，尽管我们可以选取熟络的语言来致歉，但语气和态度仍然需要诚恳，如

I am really sorry for the noises from my flat/house.

I hope you can accept my apologies.

I am trying to …

I promise…

这样的语句会让收信人觉得写信人是极有诚意解决这件事情的，起到了积*歉的效果。

其他可供参考的语句有：

I am awfully/terribly sorry for what I have done.

I feel very guilty for what I have done to you.

I am afraid what I have done has caused many inconveniences to you.

Please accept my most cordial and humblest apologies for…once more.

I will try my utmost not to make such a stupid mistake again.

I am so sorry to have put you to so much trouble.

4）建议信

朗阁雅思培训中心分析认为，首先考生们要分清楚建议信和抱怨信有着本质的区别，前者着重在于给出一些中肯的建议，语气是可以商榷沟通的，相对比较缓和，而抱怨信的目的是为了说明问题并得到对方的回复和解决，而且这一问题常常给写信人带来生活上较大的不便。建议信的重点在于在肯定原有成绩的基础上，尽量选取较